Build customer loyalty by connecting customers and patients around their needs
Enhance your customer loyalty and volume of customers by preparing your budtenders to anticipate customer needs.
Surveys show that cannabis customers will go out of there way to go to dispensaries that offer a better customer experience. A well trained budtender will not only build customer loyalty, but those customers will tell their friends to check it out.
This interactive workshop will help you sharpen your resume as you prepare for your career in cannabis.
Taught by industry experts with actual dispensary experience, we don't just read the rules and regulations out loud, we provide instruction on how to build customer relationships while operating in a compliant manner.
We will discuss how to conduct a trademark search to identify other companies existing trademark rights in a proposed mark. We will then discuss how to determine the strength of a proposed trademark and how best to protect trademark rights on a federal level.
Build the Future with Founder Institute and Illinois Women in Cannabis
In this session, PinPoint Collective will introduce us to the power of human-centered design in three phases: research, synthesis & implementation. They will offer tips & tricks around defining and listening to your consumers, tools for concepting new ideas to establish brand loyalty and processes for implementing successful solutions.